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Contact Kaplan Financial Education Support

We’re Here to Help

Whether you have questions about your study plan, account, or something else, Kaplan's support team is here to help. Contact us by phone, chat, or email during business hours.
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Customer Support Hours

Our customer support team is available to help with enrollment, course access, and technical issues:

Call, chat, or email:

  • Monday–Friday, 9:00am–6:00pm ET

Password resets & course access assistance:

  • Monday–Friday, 9:00am–10:00pm ET

College for Financial Planning® support:

  • Monday–Friday, 9:00am–6:00pm ET

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Alternatives to Calling

  • Use the Live Chat feature.

  • Fill out the contact form at the bottom of this page. Please note it can take up to 48 hours for a response.

  • View our Frequently Asked Questions below to see if your question has already been answered.

View FAQs

Business Hours & Customer Support

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Contact Information

Insurance, Securities & Professional Skills

  • Main Phone: 877-731-5061
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Contact Information

College for Financial Planning

  • Enrollment: 800-237-9990 (Option 3)
  • Student Services: 800-237-9990 (Option 2)
  • Address: 9000 E. Nichols Ave., Centennial, CO 80112
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Contact Information

Grading & Regulatory

  • Main Phone: 800-824-8742
  • Fax: 608-779-0442
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Contact Information

Accounting CPE

  • Main: 866-265-1561