Insurance Licensing FAQs

Insurance and Securities Licensing

CFP® Certification

Insurance Continuing Education

• Locating/tracking materials, rescheduling a class, or filing of CE credits, please contact our Student Support team: 800.824.8742 or contactus@kaplan.com.
• Accessing or viewing your courses or assistance with online education, our Technical Support team can help you: 800.824.8742, then choose option #2. Please visit the Technical Support page for current tech support hours.

1. Click Login in the top menu.
2. Choose your product.
3. Enter your username and password.
4. Click the Login button.

1. On the left menu bar, click Access Your Courses.
2. The first time you log in, you will see the Terms & Conditions.
3. Read the Terms & Conditions and click I Agree.
4. You should now be in the Online Access home.

1. Enter your email address here.
2. In the recovery email you received, select the link provided to input your new password.
3. After submitting your password, select Log in now and log in with your username and password.
4. Select Access Your Courses in the upper right corner.
5. Select your course to begin studying.

• When working on the state-required/regulated course material, you are required to use a Windows- or Mac-based desktop or laptop computer.
• We recommend the use of Windows 10 or 11.
• We recommend the use of current Chrome, Firefox, or Safari browsers. We also support Edge.
• For business customers, please verify the browser choice and use with your manager or IT department.
• We recommend online learners have the latest version of Flash (until Aug 1st, 2018) when it will no longer be needed.
• We recommend online learners have at least a 3MB connection.