Read about each subject area's PassProtection™ policy below.
Insurance and Securities Licensing
After taking our Live Online Class, Kaplan is confident you will pass your Securities or Insurance Licensing Exam. However, if you were unsuccessful in passing your exam or simply wish to take the class again, please get in touch with our Student Support team at 800.824.8742. You may retake the same class within your access period, subject to the conditions described herein.
All enrollments under the PassProtection™ program are subject to space availability in the requested class. Web-based courses or classes may be substituted for live classes at our discretion. PassProtection™ enrollments are limited to your product’s access period. If you want to extend your access period for additional study time, fees may apply, and a new PassProtection™ Retake term will begin.
For more information, please call Student Support at 800.824.8742.
CFP® Certification
You are eligible for PassProtection™ if you purchase a Live Review Study Solution. If you do not pass the CFP® exam after purchasing a Live Review Study Solution, you will receive a free subsequent Live Review Study Solution within a one-year window of time (three exam cycles).
To be eligible, you must submit your Official Score Report to fpexamresults@kaplan.com within three weeks of receiving it from CFP Board. All exam results will remain confidential.
Insurance Continuing Education
Insurance Continuing Education does not offer PassProtection™. If you take the course, you can take the final exam as many times as you wish until you attain the score you need.